„Electronic Health Record for a health insurance“


Every person would like to have a holistic picture about their own health. However, health data is available in different systems and often not easily accessible for the individual. The electronic health record (EHR) aims at having complete information around each one’s health and enables citizens/patients to store and manage their medical data. This provides a better view of a patient’s health history and should reduce inefficiencies to improve health care. In contrast to the electronic medical record (EMR), which is managed by the treating physician, the patient has the sole right to determine who is allowed to insert and view data in his EHR.


According to § 68 SGB V, we offer a service of electronic storage and transmission of patient health data, which would be financed by a health insurance. A health insurance has several benefits to finance an electronic health record (EHR), ranging from marketing purposes and digitalization of internal processes to improvement of care processes. At the same time, an attractive offer needs to ensure that the users adopt and frequently use the EHR.

Actual Challenge

Develop a concept for a patient-centric electronic health record (EHR) for 2 relevant user groups.

User groups:

  1. A group of people that would highly benefit from an EHR but who are hard to reach (e.g. people with a chronic disease and unhealthy lifestyle habits)
  2. Age group 45-65 with no major health issues and little affinity to digital offers (no “digital natives”)

At this first stage of an EHR Input data from health insurances is combined with personal input from users to generate additional functionalities. Define possible use cases.

Some questions to consider may be:

  • What is the value proposition for the different user groups, why would they love the product?
  • What are the included features and functionalities that provide benefits not only for the user groups but also for health insurances?
  • What are use cases for applying analytics? What kind of analytical models need to be implemented?
  • How can the users be motivated to use the EHR regularly? How can you create a need in them for the EHR?
Can you find a solution to this challenge?
Challenge owner: Sarah Schröder & Dorota Lazarski (Philips)